Shop Policy / FAQs
What’s Included? All slimes are 7oz unless noted otherwise. All orders come with a borax packet. Charms and add-ins are subject to availability and may differ from the product photos.
Pricing Policy Prices are determined by cost of raw materials, time, labor, and complexity. Prices are subject to change.
What are the ingredients used in your slime? Borax, PVA glue, sodium polyacrylate polymer (instant snow), lotion, glycerin, contact solution, air-dry clay, paper clay, skin-safe fragrance oils, soap, essential oils, baby oil, cornstarch, food coloring, water coloring, non-toxic acrylic paint, pigment powder, paraffin wax, glitter, styrofoam, gravel, sand, plastic beads.
If you are allergic or have a sensitivity to any of the ingredients mentioned, please do not use our slimes. We are not responsible for any allergic reactions/etc. SLIME IS NOT EDIBLE. DO NOT EAT!
Refunds & Returns Policy All our products are FINAL SALE. We do not provide refunds or returns.
We provide a detailed Texture Guide and a description of the scent. Please reach out to us prior to purchase and we can provide further details to help you determine what slimes are right for you.
Any issues with quality, please contact us at LeBonbon.Slimes@gmail.com. We will determine what action to take on a case by case basis. Slime can be impacted by elements out of our control such as climate. Most textural issues can be resolved. Please refer to our Slime Care page.
Cancellations Please contact us immediately for a cancellation request. We cannot guarantee a refund or cancellation if requested after 8 hours of purchase. NO CANCELLATIONS OR REFUNDS once purchase has been shipped.
My slimes arrived damaged! All slimes are shipped with padding to ensure a secure delivery. We are not responsible, and we do not have control over how the package is handled or mishandled by the mail carriers. Please file a complaint with your local post office. USPS Priority Mail includes insurance. Visit www.USPS.com for the latest policies.
Missing/stolen packages Unfortunately, we are not responsible for missing or stolen packages. Please provide a claim with the mail carrier.
I provided the incorrect address! Please contact us immediately with the correct address. If the package gets shipped out to an incorrect address, due to the customer's negligence, the customer is responsible for all fees that will apply. Shipping costs will NOT be refunded. Customers will be charged any re-shipping fees.
My slime doesn’t fit back into the jar! Slimes can inflate a great deal after play. Excess slime can be stored in any air-tight container. Slime will deflate back to its original volume with time.
Who can play with slime? Anyone and everyone over the age of 7! Please supervise your children during play. Slime may contain choking hazards. Please review our Texture Guide to determine the right slime for you.
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